Legal
Privacy Policy
Last Updated: January 1, 2026
Jurisdiction: Mumbai, India
WhizCrow Technologies Pvt. Ltd. serves as a global steward of reputation intelligence. Headquartered in Mumbai, India, we recognize data privacy not merely as a compliance requirement but as a fundamental tenet of corporate integrity. This policy outlines our comprehensive framework aligned with the DPDP Act 2023, IT Act 2000, GDPR, and CCPA.
Section 01
Governance & Jurisdiction
As an Indian-registered entity, our primary data governance framework is mandated by the laws of the Republic of India. We implement a "highest common denominator" approach to privacy across all regions we operate in.
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India
Compliance with the DPDP Act, 2023 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
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EU
Adherence to Articles 13 & 14 of the GDPR for data principals within the EEA.
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US
Compliance with CCPA/CPRA for California residents.
Section 02
Corporate & Personal Data Collection
We distinguish between "Corporate Intelligence" (publicly available data) and "Personal Data" (identifiable information). We collect only what is strictly necessary — Data Minimization principle.
2.1 Personal Data We Process
- Identity Data Full Name, Professional Designation, Corporate Email ID.
- Authentication Data Login credentials, API keys, and device telemetry (IP address, User Agent) for security auditing.
- Financial Data GSTIN, PAN (for Indian clients), and billing coordinates. Payment via PCI-DSS Level 1 certified gateways (Stripe, Razorpay). Raw card data is never stored.
2.2 Reputation Intelligence Data
The WhizBRAM™ engine aggregates publicly available data from the open web — news sites, social media, forums, and search indices. This processing is based on Legitimate Interest to provide reputation analysis services. We do not scrape private profiles or breach platform Terms of Service.
Section 03
Purpose of Processing
Your data is utilized for specific, lawful purposes only.
Service Delivery
Generate Reputation Impact Scores, Crisis Alerts, and Search Analysis.
Security & Integrity
Detect bot farms, synthetic traffic anomalies, and unauthorized access attempts.
Legal Compliance
Establish audit trails per IT Act, 2000 and for tax/GST filing purposes.
Communication
Send critical service alerts, crisis notifications, and ROI reports.
Section 04
Data Localization & International Transfer
Indian Data Principals: Critical personal and financial data is stored on secure servers within India (AWS Mumbai Region), complying with data localization norms where applicable.
Cross-Border Transfer: For operational redundancy or global analysis, data may flow to servers in the US or EU. Such transfers are protected via Standard Contractual Clauses (SCCs) and strict Data Processing Agreements (DPAs) ensuring equivalent levels of protection.
Section 05
Security Infrastructure
We employ maximum security standards — not merely "reasonable" ones.
Encryption
AES-256 bit encryption for data at rest; TLS 1.3 for data in transit.
Access Control
Strict Role-Based Access Control (RBAC) enforced with Multi-Factor Authentication (MFA).
Audit Logs
Immutable logs of all data access and modifications retained for forensic analysis.
Section 06
Rights of Data Principals
Under the DPDP Act and GDPR, you possess the following non-negotiable rights:
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Right to Access
Request a summary of personal data being processed about you.
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Right to Correction
Demand rectification of inaccurate or misleading data.
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Right to Erasure
Request deletion of personal data once purpose is served, barring statutory retention requirements.
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Right to Grievance Redressal
Readily available means of grievance resolution as mandated by law.
Grievance Officer
Grievance Redressal Mechanism
In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, please direct privacy concerns to our appointed officer.
Officer Head of Legal Compliance
Company WhizCrow Technologies Pvt. Ltd.
Address Mumbai, Maharashtra, India
Email hello@whizcrow.com
Response Time Within 72 hours of receipt